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FAQ

We want to ensure you have the most fantastic time as our guest.

To help you choose the perfect river cruise, we have created a list of the most common questions we get asked. If the topic you have a question about isn’t covered, please contact us directly or your travel agent who will be happy to put your mind at ease.

How much money should I bring?
What documents to bring with you?
When should I arrive to the ship?
What is the food like onboard?
Celebrating special occasions
What clothes to pack?
Will children enjoy a river cruise?
Is there any onboard entertainment for adults?
Are the medical facilities onboard?
Can I smoke anywhere on the ship?
How safe is river cruising?
Do I need to leave a tip?
How to book?
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Please leave your phone number and one of our team will call you back as soon as we can. Please note our opening hours are Monday to Friday 10am - 7pm (Moscow Time).
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